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Privacy Policy

Last updated: May 13, 2025

Introduction

AnalyticEdge ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and inform you about your privacy rights and how the law protects you.

This privacy policy applies to all personal information we collect through our website at analyticedge.com, in email, text, or other electronic messages between you and this website, and when you interact with our advertising and applications on third-party websites and services.

The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, title, and position.
  • Contact Data includes email address, telephone numbers, company name, and address.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website, products, and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

Direct Interactions

You may give us your Identity and Contact Data by filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you:

  • Request information about our services
  • Subscribe to our publications
  • Request marketing to be sent to you
  • Give us feedback or contact us

Automated Technologies or Interactions

As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for further details.

Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for Which We Will Use Your Personal Data

Below is a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so:

Purpose/Activity Type of Data Lawful Basis for Processing
To register you as a new customer Identity, Contact Performance of a contract with you
To process and deliver our services Identity, Contact Performance of a contract with you; Necessary for our legitimate interests
To manage our relationship with you Identity, Contact, Marketing and Communications Performance of a contract with you; Necessary to comply with a legal obligation; Necessary for our legitimate interests
To administer and protect our business and website Identity, Contact, Technical Necessary for our legitimate interests; Necessary to comply with a legal obligation
To use data analytics to improve our website, services, marketing, and customer relationships Technical, Usage Necessary for our legitimate interests
To make suggestions and recommendations to you about services that may be of interest to you Identity, Contact, Technical, Usage, Marketing and Communications Necessary for our legitimate interests

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your Identity, Contact, Technical, Usage, and Marketing and Communications Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you.

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

Opting Out

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit to Respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

International Transfers

We may transfer your personal information to countries outside of Cyprus, particularly to other countries within the European Economic Area (EEA) and occasionally to countries outside the EEA. If we transfer your information outside of the EEA, we will take steps to ensure that appropriate security measures are taken to protect your privacy rights as outlined in this policy, such as implementing the European Commission's Standard Contractual Clauses for transfers of personal data.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us through our Contact Form on our website.

This Privacy Policy is intended for informational purposes only and does not create any contractual or legal rights. Our practices may vary from descriptions in this policy based on specific circumstances and applicable laws.